Return Policy

We want your experience at 31TwentyFive boutique to be easy and fantastic! We hope that you are happy with each item you receive but if not, we are here to make returns as easy as possible for you! All return policies are listed below. If you have any questions, email us 31twentyfiveboutique@gmail.com

Return Guidelines

  • We will gladly accept any return within the guidelines listed below for an online credit, no cash back!
  • Return items must be postmarked within 12 days from the date the order was placed.
  • All return items must be unworn, unwashed, and in new condition.
  • All returns must have the original tags ATTACHED.
  • Clearance and sale items are NOT returnable.
  • The customer is responsible for all return shipping cost.
  • The original shipping is non refundable.
  • Refunds are processed within 5 business days of receiving your return.

How To Make A Return

Email 31twentyfiveboutique@gmail.com to inform us of the issue and reason of return.

Please include the following information in email:

Subject line: RETURN

Name:

Email:

Phone Number:

Order Number:

Reason of return: